Warranty. Support. North American Warehouses.

Need to know

Shipping & returns.

Clear timelines, tracked delivery, and a little room to change your mind.

01

Canada

Standard tracked delivery arrives in 3–6 business days. Orders over $150 CAD ship free; otherwise, a flat $12 CAD rate applies.

02

United States

Standard tracked delivery arrives in 4–8 business days. Orders over $150 USD ship free; otherwise, a flat $10 USD rate applies.

03

Returns

Unused items in original condition may be returned within 30 days of delivery. A prepaid return label can be requested from our support team.

04

Duties & taxes

Canadian orders include applicable taxes at checkout. U.S. orders are shown exclusive of local sales tax, calculated at checkout where required.

Questions about your order?

Email hello@northandform.example and we’ll reply within two business days.